Direct Care Staff

POSITION TITLE:????????????????????????? Direct Care Staff

REPORTS TO:???????????????????????????????? QIDP

POSITION OBJECTIVE:?????????????? To provide supported services to assigned consumers ????????????????????? ??????????????????????????????????? under the direction of a QIDP as appropriate.??


High school graduate or GED. Prefer one year experience as a direct care working with people with developmental disabilities.

  • Must demonstrate successful completion of a direct care staff competency evaluation program that addresses all of the State requirements.

  • Must be in good standing with the state aide registry if currently required to be entered on that registry.

  • Conduct a county check for all of the counties the Direct Care Staff has lived or worked in for the past 3 years.

  • Conduct a State criminal background check for all of states the Direct Care Staff has lived or worked in for the past 3 years.

  • Demonstrates knowledge and competency performing supportive service procedures.

  • Exhibits ability to follow care plans.

  • Documents client care per Agency policy and procedures.

  • Recognizes the needs and concerns of people and maintains constructive working relationships when dealing with them.

  • Willing to work towards the good of the team.?

  • Participates in quality improvement activities.

  • Must have access to valid Illinois motor vehicle operator?s license and have access to reliable automobile with current automobile insurance coverage.

  • Must be able to safely perform the essential functions of the position without posing a direct threat to the health and/or safety of him or her, or others, in the workplace.


  • Provides supportive services to consumers and for individual consumers as assigned by the QIDP according to Agency policies and procedures.

  • Collects consumer data as assigned and reports pertinent condition changes to the QIDP as appropriate.

  • Reports consumer responses to supportive care provided to the consumer within the specified work day and reports to QIDP information that would impact the services and/or direct staff Individual Support Plan.?

  • Demonstrates the ability to care for a variety of consumer and reports issues to the QIDP that might indicate a case conference is needed.

  • Participates in case conferences as requested.

  • Follows Individual Support Plan and track consumer goals.

  • Functions according to Agency productivity standards.

  • Documents findings accurately, in a timely manner and on appropriate forms according to Agency ??????????? policies and procedures.

  • Utilizes nursing and office supplies in a cost-effective and appropriate manner.

  • Provides accurate and timely timesheets per Agency policy.?

  • Follows assigned schedule as assigned by Agency or notifies QIDP when schedule cannot be followed.

  • Must maintain patient confidentiality.

  • Evaluates own professional needs and provides suggestions to meet those needs such as in-services or other continuing education.


  • Participates in agency committees as requested.

  • Participates in quality improvement activities as requested.?

  • Assists QIDP in training new Direct Care Staff to the team and to their role in the agency.?


  • Provide for the Consumer?s daily care:

  • Bathing, dressing, and grooming

  • Eating;

  • Elimination;

  • Transferring and ambulating;

  • Communication;

  • Help create a positive home environment;

  • Help the consumer develop trust;

  • Offer emotional support to the Patient and work with the family;

  • Communicate and actively listen;

  • Follow all infection control practices;

  • Maintain a clean, safe environment and report safety problems immediately to the QIDP;

  • Determine measurements accurately (temperature, pulse, respirations, blood pressure, weight, intake, output, and food consumption if in High risk plan)

  • Observe and report any changes in the consumer?s appearance, behavior, and/or mood to the QIDP; and

  • Other direct care tasks as assigned.

  • Pass Med as required

  • Conduct or participate in safety/Disaster Drills


MENTAL FUNCTIONS:???????????????

  • Must be able to speak clearly and distinctly.

  • Must have visual, hearing and mental ability to initiate and comprehend written and verbal communication.

  • Must be able to climb three flights of stairs.

  • Must be able to perform tasks involving physical activity, such as heavy lifting, extensive bending and standing.

  • Must be able to maintain calm in emergency situations.

  • Must be willing to be responsible for, and to maintain job-related supplies and equipment according to agency policies and expectations.



  • Must be willing to travel between consumers sites in inclement weather.

  • Potentially exposed to variable temperatures in working environment.???????

  • Potentially exposed to threat of physical violence to self.????

  • Potentially exposed to dangerous animals/insects such as dogs, rodents, reptiles, spiders, etc.

  • Potentially exposed to infectious diseases, needle sticks, etc.



  • Potential exposure to cleaning substances with consumer environment.

  • Potential exposure to substances within office environment including copy machine toner, VDT emissions and cleaning solvents.



  • Must follow Universal Precautious techniques in accordance with all agency policies and procedures to include use of personal protective equipment.

OTHER SPECIAL??????????????????????????


  • Must be willing to accept assignments without regard to location, socio-economic environment, disease, ethnic origin or religion.

  • Must be willing to make scheduled visits on weekends or evenings when assigned.

  • Must comply with organization policies and procedures regarding therapeutic relationships with consumers.

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